Help Desk Ticket Resolved
  Dear $HDCustomerName$,
  Thank you for contacting Customer Relationship Management. Your following ticket has been resolved.
 Ticket Number  $HDTicketId$
 Service Name  $HDServiceName$
 Entered By  $ClosedBy$
 Issue Description  $IssueDescription$
 Comments  $Comments$
  Thank you,
  Customer Relationship Management.